CopyGenius

Privacy Policy

Last Updated: March 15, 2024

1. Introduction

CopyGenius ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered copywriting platform and related services (collectively, the "Services").

2. Information We Collect

We collect several types of information for various purposes:

  • Personal Information: Name, email address, phone number, billing information
  • Account Information: Login credentials, account preferences, subscription details
  • Content Data: Text inputs, generated content, saved templates
  • Usage Data: IP address, browser type, device information, interaction patterns
  • Communication Data: Customer service interactions, feedback, surveys
  • Payment Information: Transaction records, payment method details

3. How We Use Your Information

Your information helps us:

  • Provide and maintain our Services
  • Improve and personalize user experience
  • Process payments and prevent fraud
  • Send administrative information
  • Provide customer support
  • Comply with legal obligations
  • Train and improve our AI models
  • Analyze and optimize platform performance

4. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our Services
  • Required by law
  • Necessary for legitimate business purposes

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Export your data
  • Withdraw consent

6. Security Measures

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training and confidentiality agreements

7. Contact Us

For privacy-related inquiries, please contact us at: